Gastronomy Foods UK Limited is an ambitious and successful KFC franchise operating 38 restaurants across the Midlands and North Wales. Employing over 700 staff, the business is committed to maintaining consistently high operational standards while supporting continued growth across its estate.

As the organisation expanded, Gastronomy Foods recognised the need for innovative cleaning solutions that could improve efficiency, enhance productivity, and maintain exceptional hygiene standards across all sites.

The Problem

As the business continued to grow, Gastronomy Foods faced challenges in maintaining consistent and effective cleaning processes across multiple locations. Existing cleaning methods and equipment required review to ensure they could support the company’s evolving operational demands.

The business needed more than a product supplier. It required a strategic partner capable of identifying opportunities for improvement, introducing innovative ideas, and developing solutions tailored to its unique requirements.

Inconsistent cleaning efficiencies

Limited innovation in cleaning tools

Need for tailored solutions

As operations expanded across multiple sites, maintaining consistent cleaning standards and processes became increasingly challenging.

Existing cleaning equipment and methods required review to ensure they continued to meet the changing needs of a growing business.

Off-the-shelf products did not always address specific operational challenges, creating a need for bespoke cleaning solutions designed around real-world requirements.

Our business is constantly evolving, making innovation essential. With new products and equipment emerging, cleaning methods must adapt as well. At Arrow, we not only provide the latest solutions but also offer extensive guidance on how to maintain and clean them effectively.

The Solution

Having partnered with Gastronomy Foods for over 12 years, Arrow took a collaborative approach to understanding the business and its operational goals.

As part of our WorkSmarter process, Arrow conducted a comprehensive audit of cleaning practices and equipment across the organisation. Through a series of collaborative workshops and brainstorming sessions with both Arrow specialists and Gastronomy Foods teams, key opportunities were identified to improve efficiency, productivity, and cleaning performance.

This consultative approach enabled Arrow to develop a range of innovative concepts and tailored recommendations designed specifically around the needs of Gastronomy Foods’ operations.

Andarta Dispenser Systems
Andarta Dispenser Systems

The Outcome

The partnership generated 12 innovative product concepts, ranging from simple process improvements to specialist cleaning tools designed to overcome specific operational challenges.

By working closely together throughout the development process, Gastronomy Foods was able to shape and refine the proposed solutions, ensuring the final products met the exact needs of its teams.

The result was the successful development and launch of the Andarta® Niche Brush, a bespoke cleaning tool designed specifically for Gastronomy Foods to improve cleaning effectiveness and support operational efficiency across its restaurants.

Watch the full Gastronomy Foods Testimonial video here: Link

Arrow started as suppliers, but got to know our business and got involved with our business… we thought it was a good idea for them to see what they could do.

12 innovative product concepts

A range of practical and bespoke solutions were developed to address operational cleaning challenges and improve efficiency.

Bespoke Andarta® Niche Brush

Arrow designed and launched a custom cleaning tool specifically tailored to Gastronomy Foods’ requirements.

Improved operational efficiency 

A collaborative development process delivered cleaning solutions that better supported site teams and evolving business needs.

At the time, we couldn’t visualise exactly what we wanted or needed, but all of the options meant that we could shape the products and tools we needed. They took all of our feedback after every session, and by the time the final product came out, we had our fingerprints all over it

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