Operating For Humanity: Launching Arrow’s 2024 ESG Impact Report

At Arrow, our commitment to sustainability extends beyond environmental protection. Instead, guided by our mission to “provide hygiene for humanity”, we take a holistic approach to corporate responsibility that ensures we prioritise our planet, people, and community.

We’re proud to unveil our 2023-24 “For Humanity” ESG (Environmental, Social, and Governance) Report, highlighting our efforts to have a positive social impact and drive environmental improvement throughout our operations.  

Operating For Humanity

Through our “For Humanity” ESG strategy, we have implemented various initiatives aimed at minimising our environmental impact, promoting staff engagement and inclusion, and empowering and supporting local communities.

In our 2023-24 report, we outline our commitment to our three key “For Humanity” pillars and highlight some of our key achievements in creating a more positive future.

PLANET

Climate change is one of the most significant global challenges of the century, and we’re committed to tackling the current climate emergency. Through strategic investments in renewable energy, onsite energy reduction initiatives and a lower-emission fleet, we’re proud to have made strong progress towards our Net Zero by 2040 target, whilst reducing our environmental impact to our customers.

Additionally, in line with our commitment to minimise waste, we have implemented innovative recycling initiatives across our supply chain. By optimising packaging materials and encouraging responsible disposal practices, we have successfully reduced our waste output per delivery by 50%.

PEOPLE

Our commitment to developing a positive workplace culture is evidence is at the heart of our ‘People’ pillar. – reflected in our recent Investors in People Platinum accreditation. A milestone achievement for 2023, this reflected the impact of the many initiatives we have introduced to support our staff, including fully-funded training programmes, launch of our ‘Good Vibes’ wellbeing platform and partnership with the Shropshire Mental Health Support – supporting the best possible workplace outcomes.

COMMUNITY

Outside of our operational efforts, Arrow is committed to positively impacting the communities in which we operate. Through volunteer programs, educational initiatives, and wide-ranging charitable initiatives, we’re proud to empower local communities and make a positive difference nationally – including launch of our ‘Poverty Action’ campaign and ‘Feed A Family’ partnership.  

Operating For Humanity: Looking Ahead

Moving forward, guided by our “For Humanity” strategy, we will continue to listen, learn and evolve. As we reflect on our achievements in 2023 and start work on our 2024 roadmap, one thing remains clear: operating “for humanity” is at the heart of the Arrow Way – and we’re proud to lead the way.