Our History

Founded over 40+ years, our experience in the cleaning & janitorial industry sets us apart

Our History

Our customer-centric operations are supported by the right tools, processes and systems to make sure we provide consistently high and dependable service. Established in 1976, we have over 40 years of experience within the cleaning and janitorial industry and have always strived to be different.

Our focus is to put our customers at the heart of everything we do and to deliver great cleaning products, insightful and valuable advice as well as an unrivalled personal service. This dedication to providing a high-quality personal service is embedded into our organisational DNA and is the driving force behind our approach to the business of cleaning products in the UK. Every member of our team plays a critical role and is focused on delivering on our promises.

1976

Arrow County Supplies is founded, selling vending supplies

1980

Product range expanded to include cleaning supplies

1990

Arrow introduce their own-brand chemical range

2007

Arrow's exclusive Andarta® brand is launched

2009

Arrow moves to their current site on Longden road in Shrewsbury, which has larger distribution facilities and offices

2015

The ‘Arrow Way’ is developed, led by Arrow's core principles of ‘Advise, Supply, Support’

2016

Arrow’s first Innovation Programme leads to the development and launch of SlipStop® - winner of the 2019 Cleaning Show Innovation Award.

2016

A new Warehouse Management System is implemented in Arrow's distribution centre

2016

Arrow achieve Investors in Customers Gold

2018

Arrow achieve ISO:9001 accreditation

2019

Arrow achieve ISO:14001 and ISO:45001 accreditations

2019

Arrow are awarded Investors in People Gold standard

2019

Arrow receive the NHS Midlands Excellence in Supply Award

2019

Launch of the Andarta WorkSmarter rebrand

2020

Arrow expand their warehousing capacity to include an additional 16,000 sq ft distribution centre

2021

Arrow turns 45!

2021

Arrow are awarded the EcoVadis Silver medal for our work in sustainability

2021

Arrow are re-accredited to ISO:9001, ISO:14001 and ISO:45001

2021

Arrow are re-awarded Constructionline Gold