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As part of our commitment to charitable causes, every year Arrow County Supplies selects a Charity Partner who become the focus of our company fundraising activities. The charities we support cover a wide range of causes, and many of these relate to circumstances that have directly touched the lives of our staff and friends. It’s another way in which we can support our team, and to us, every donation is a cause to celebrate.

This year, we’ve partnered with The Brain Tumour Charity.

Despite over 102,000 people currently living with a brain tumour, survival rates remain at just 11%. They are the biggest cancer killer of children and adults under 40 – yet in spite of this, In spite of this, research into brain tumours receives less than 3% of all cancer research funding.

The Brain Tumour Charity is at the forefront of the fight to defeat brain tumours, making a difference every day to the lives of people with a brain tumour and their families, funding pioneering research, and provide essential support for those affected to improve quality of life. They rely 100% on voluntary donations and we’re passionate about supporting this charity to drive forward cancer research, treatments and cure.

That’s why we turned the sale of our company jackets into an Arrow-wide charity initiative, with all proceeds going directly to The Brain Tumour Charity. So far, we’ve raised over £460 – an incredible achievement that the team should be hugely proud of.

And this is just the beginning! We’ve got lots more exciting activities that we can’t wait to launch – just watch this space.

To learn more about this charity and the amazing work they do, click here.

View our letter of thanks here.

Proud to be supporting the team at KFC UK as they take part in the Great British Spring Clean!


Over the last year, our outdoor spaces have proved themselves more essential than ever before and keeping them tidy has never been more important. This year, we’re proud to support KFC as they take part in the Great British Spring Clean campaign.


KFC restaurants across the country already undertake daily litter picks, but Tuesday 1st June saw all KFC teams and restaurants across the country take part in a national litter pick to tackle the litter problem around restaurants. It’s a great initiative, and a commitment that we’re excited to support.


Together, we’re keeping Britain tidier.

Arrow County are proud to announce that we have been awarded a Silver EcoVadis Medal, placing Arrow County in the 92nd percentile of over 75,000 companies assessed by EcoVadis.

EcoVadis is the world’s most trusted provider of business sustainability ratings, intelligence, and collaborative performance improvement tools for global supply chains.

Head of Operations Marc Bailey commented:

“As a team, we were absolutely delighted to achieve the Silver Medal in our first assessment. The fact our work in sustainability has been officially recognised by EcoVadis is a huge achievement, and it doesn’t stop here – we’ve already starting work to achieve Gold standard in the very near future!”

This prestigious rating recognises our continued focus on providing a more sustainable way of working in an industry typically associated with harmful chemical and plastic use. The Ecovadis Silver Award is a great complement to our existing ISO14001 accreditation, and a fantastic way to recognise the hard work our team has been putting in to get this far.

We’re committed to developing a line of alternative products that reduce packaging waste, chemical use and plastic content, and our EcoVadis assessment has been a huge help in identifying further ways to develop our sustainability performance. Even better, we’re now able to share this result with our customers, and use our insight in sustainable practice to help build new relationships nationwide.


Ever since the current pandemic began, HEPA filters have become an increasingly popular topic for discussion – a way to protect against COVID-19 beyond face masks, social distancing and regular sanitising. Here’s why:

HEPA is the English acronym for ‘High-Efficiency Particulate Air’. It’s known as an absolute, or true, filter and  can filter out and capture very small particles from the air while continuing to allow air to pass through effortlessly.

HEPA filters use multiple interlaced fibres to create a ‘maze’ that traps particles, prevent them from being recirculated into the air we breathe. These filters are used in  aeroplanes, across healthcare environments, inside refrigerators, masks and – of course – vacuums.

Your vacuum may to a good job of removing visible dust and debris, but it’s the tiny particles, ones as little as 0.3 microns in diameter and invisible to the human eye that are the most harmful. Most vacuums will simply miss theses microscopic particles or – worse still – blast them back into the air.

The risks of this are obvious. Now for the question of the year: are HEPA filters capable of blocking particles as small as the COVID-19 virus?

A single COVID-19 particle is about 0.125 microns in size, but the virus particles cannot travel on their own. They must attach themselves to something else – generally respiratory droplets – before being transmitted. These respiratory particles are usually at least 1 micron in size, and it is here where the HEPA filter can do its job, trapping the contaminated respiratory droplets and preventing them being recirculated back into the air around us.

Take the Victor V-9 HEPA Tub Vacuum, for example.  With a filtration efficacy of 99.9965% – eight times better than the HEPA13 healthcare standard – less than 0.1% of particles can escape the filter. At a time staying safe couldn’t be more important, there’s never been a better time to invest.

For a limited time buy 5 Victor V-9 HEPA Tub Vacuum’s and receive 1 FREE

While we have got everything crossed for brighter times ahead, following the announcement of the latest lockdown, we have put together answers to some frequently asked questions about what we are doing to make sure we continue to supply essential products to your company, whilst ensuring our staff remain safe.

How are you looking after your employees?

In line with UK government and World Health Organization advice, most of our office-based staff are now working from home. We have kept a small percentage of our operation teams onsite, just to ensure business continues to run smoothly – staff onsite can all maintain social distancing and we have put in additional cleaning procedures to ensure everyone stays safe.

Where staff or members of their household show symptoms, we are also following government guidance.

We have ensured all our staff are fully supported as they return to working from home. We keep in regular video contact with all teams and have diverted telephone lines directly to our colleagues, meaning you can keep in touch with us.

How are you making deliveries safe?

We have updated our delivery procedures to ensure our deliveries are fully COVID-19 compliant – this includes mandatory mask wearing, regular wiping and sanitization and carefully-scheduled deliveries for our fleet. Wherever possible, we have kept in touch with our customers to ensure we comply with all site delivery procedures.

Are all your products still available?

Despite massive increases to demand and the challenges faced by manufacturers across the globe, we have implemented measures across our supply chain to ensure we can get your orders to you as quickly as we can – whilst ensuring the safety and wellbeing of our staff and supply chain. We closely monitor our stock levels, and if we believe any products are at risk, we will let you know as soon as we can. We keep in close contact with our customers to confirm any product substitutions or delays and are working our hardest to get products with you as soon as they are available.

How can I get in touch?

You can contact our friendly customer service team via email ([email protected]) or telephone (01743 283600), Monday – Friday 8:30am – 5pm, and we will get back to you as soon as possible.

Victor is back!

It’s a brand that resonates with us here at Arrow and, after months of preparation, we’re excited to announce that we are now a registered Victor distributor!

Established for over 70 years, Victor is one of the UK’s leading manufacturers of floorcare equipment. An iconic British brand, Victor is renowned for its reliability, durability and performance, and remains hugely popular to this day.

The Victor story dates back to 1946 when domestic electrical appliances and vehicle electrics repairs company Dowding and Plummer Ltd began to manufacture electrical components for domestic appliances.

By the 1950s, Dowding & Plummer were manufacturing their vacuum cleaners and, as the UK’s commercial cleaning market continued to expand, Dowding & Plummer moved from producing domestic appliances to commercial and industrial products.

Their iconic rotary floor machine – branded Victor – was launched in the 1960s. Its durability and reliability – now hallmarks of the Victor brand – made it an instant success in cleaning industries across the world.

The name Victor means lucky. Managing  Director Les Davies flew Lancaster bombers during World War II, and his squadron’s planes were all marked with the code letters ‘VN’: the phonetic call sign ‘Victor Nan’. Les, flying the bomber VN-F (Victor Nan Fox), survived a full tour unscathed. His plane – Victor Nan Fox – was indeed lucky, and thus Victor was born.

Since then the Victor range has expanded to include burnishers, carpet bonnet moppers, polishers and vacuums, all manufactured to the same meticulous standards at their factory in Birmingham. With a history spanning over half a century, the Victor brand has become iconic within the cleaning market, bringing British-made, quality machines to businesses across the country.

Order by the 18th December to get 20% off your Victor machine!

Disinfecting – whether short-term to address the issue of maintaining hygiene standards as people slowly return to work, or longer-term stopping localized outbreaks of the virus – is now a topic of huge public interest. No matter what we choose to do, the ‘new normal’ for post-COVID-19 cleaning routines look very different.

There are several ways to deep clean, but fogging is rapidly emerging as a highly effective control measure for workplaces and public facilities alike. As the term suggests, fogging uses a disinfectant sprayed from a fogging machine to create a ‘fog’ – tiny droplets of disinfectant – that effectively ‘coats’ and disinfects everything it meets.

It is a top-level disinfection process to be used in addition to your standard cleaning and disinfecting practices – particularly effective in higher-reach or difficult to access areas that may otherwise be missed.

However, the biggest advantage of disinfectant fogging is its ease. Traditional spray-and-wipe disinfectant applications have a limited area of effect and, in larger areas like hotel lobbies, school corridors and office entrances can take a huge amount of time. Foggers – with an average 3m range – disinfect areas in a fraction of the time and, when done regularly, can reduce the number of pathogens present in the building – lowering overall infection risk.

The Benefits and Downsides of fogging

As we have explained above, fogging provides users with a wide range of benefits:

  • Safely and effectively disinfect areas, including high-level surfaces, small, confined spaces, or large vertical surfaces
  • Effectively reduces airborne contaminants – as the disinfectant passes through the air, it actively combats airborne pathogens
  • Ease of use – Minimize cleaning time and increase overall cleaning effectiveness with longer-range foggers
  • Routine fogging helps reduce the overall surface load
  • Some foggers, such as our ULV Fogger, can produce a dry fog suitable for use in electrical or textile heavy environments

However, fogging does have certain limitations:

  • It has no impact on closed areas
  • It does not replace standard cleaning practices
  • Only electrostatic foggers such as our Electrostatic Fogger – will coat the underside of horizontal surfaces
  • Fogging is not as effective on vertical walls – gravity can mean the disinfectant applied can drip off vertical surfaces if the fog is too heavy. We recommend using a fogger with an adjustable flow rate to ensure maximum surface effectiveness.

Interested in finding out more? Our team are happy to help – simply contact us on 01743 283600 or [email protected]!

One of the main preventive measures that individuals can take in the fight against Covid-19 is to wash their hands regularly with soap and water and, where soap and water aren’t available, use hand sanitiser gel.

But what about organisations working tirelessly to prevent the spread of the virus in workplaces and public spaces? The advice is to increase how often and how thoroughly they normally clean these areas, as well as cleaning surfaces they do not normally clean.

We all understand what cleaning is, but now we’re looking at taking our cleaning routines to the next level. We want to do the right thing, but how do we know whether this is sanitising or disinfecting – and what is the difference between these two terms anyway?

‘Sanitising’ and ‘disinfecting’ are referred to pretty much interchangeably, but there is a subtle difference between the two and where they can be applied. Here’s why:

Cleaning removes visible dirt, soil and debris from surfaces and, while it may help reduce germs by removing ‘contaminated’ matter, it doesn’t necessarily kill them. Don’t underestimate the importance of basic cleaning – it’s the foundation of any effective sanitising or disinfecting processes.

Sanitising goes a step further than cleaning and reduces the number of germs on surfaces or objects to ‘safe’ levels, as set by public health agencies. Required for all food preparation areas, sanitising effectively decreases the infection rate using certified sanitisers – and while sanitising will kill some viruses and bacteria on a surface (and sanitising products are required by the EPA to kill at least 99.9% of germs on contact), it’s disinfection that’s the stronger process, killing a required 99.999% of germs!

Disinfecting actively kills germs – including viruses – rather than just reducing their numbers to a safe level. It’s a level of cleaning that we would typically carry out yearly during the cold and flu season, but with COVID-19 we’re living in this season on a permanent basis!

It’s time to adapt our cleaning routines to suit the environment we’re living in. Here at Arrow we not only have the right products for cleaning, sanitising and disinfecting, but we also offer a consultative approach to your cleaning requirements. If you need more information we’d be happy to help – simply contact [email protected] with any additional questions you may have!

Introducing our new partnership with Zonitise!

COVID has had a huge impact on the cleaning industry. Cleaning time has increased exponentially as teams work to keep touchpoints and other surfaces safe across facilities. Cleaning regimes have been completely reinvented to support decontamination and sanitisation, leading to huge increases in cleaning time and spend.

Physically, it’s exhausting. To be effective, every surface must be clean. Manual cleaning processes are enormously time consuming and must be repeated time and time again to ensure a consistently safe environment. As a result, cleaning times have almost doubled: to manage this increased demand, facilities are having to employ increasing numbers cleaning staff, leading to cleaning costs spiralling out of control.

For most workplaces, this approach is unsustainable – and that’s why we’re partnered with Zonitise.

Here at Arrow we’re always looking for innovations that make your everyday cleaning processes easier. Zonitise is a unique, fully-certified surface treatment, combing cutting-edge nano-technology with cleaning specialism to not only deep clean surfaces, but leave them constantly self-sanitising for up to one year per application.

It’s a completely new approach to surface cleaning and, with proven efficacy against harmful microbes including TGEV Coronavirus, MRSA, E.coli and influenza, it gives you peace of mind that your working environment is safe, clean and protected.

Requiring no maintenance other than your standard cleaning regime, Zonitise is the perfect solution for any workplace.

Visit or contact our team at [email protected] for more information!


We are recruiting! Discover finance, customer service and  ecommerce in a dynamic and growing company committed to excellence in all levels of service. Check out the details here:

Credit Controller

Customer Logistics Specialist 

Ecommerce Specialist